Video Player Exit Issues on iOS Devices

Updated: 2022-09-19 20:06:32 UTC

If you are having trouble exiting out of the video player when you are watching videos in full-screen mode on your iPhone or iPad device, please try the following steps:

  1. Rotate your device so that you are in portrait mode (device should be horizontal)
  2. Tap the exit full-screen mode button in the top right corner while the device is held horizontally

This issue can also be solved by making sure you are using the latest version of the Magnolia app. You can check to see if your app needs to be upgraded by visiting the Apple App Store.

If you continue to experience issues exiting out of full-screen mode, please contact us.

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