Technical Issues

• Closed Captioning

• Supported Devices and Browsers

• Video Playback Issues: Freezing, Buffering, Fuzzy Video, Black Screen

• Magnolia App is Crashing or Will Not Load

• Video Not Available Error

• No Internet Connection Error

• Video Playback Issues on Android Devices

• Troubleshooting DRM Error Messages

• Geo-Restriction Outside of the United States

• Simultaneous Streams