About Magnolia Castle Tours

Updated: 2023-11-30 20:32:57 UTC

Reservation Questions

Where can I purchase castle tour tickets?
Tickets can be purchased here.

I made a reservation and still haven’t received a confirmation email. What should I do?
Email help@magnolia.com and we can help you out!

Can I go and see the castle if I don’t have a ticket?
Out of respect for the neighborhood, we only allow ticketed guests onto the property.

Can kids take a tour for free?
Kids 4 years old or younger do not have to pay for a ticket and are free to join you on the tour!

Is there a group rate or discount for larger groups?
Yes! For groups of six or more, a 10% discount will be applied. Tickets must be purchased in the same transaction.

Does the tour allow for strollers/wheelchairs, etc?
This century-old home does not have an elevator and requires guests’ ability to access three staircases.

Can I transfer my ticket to another day?
Unfortunately, no. If you’re unable to attend your reserved time, you will need to cancel and purchase a new ticket.

Can I get a refund if I cancel?
Yes, full refunds are offered up to 24 hours before the tour. Any cancellations made within 24 hours of the tour's start time will not be eligible for a refund.

Can I purchase items I see on the tour?
While none of the items in the home are available for purchase during the tour, select items are available to shop on magnolia.com or on the Magnolia app. For a full list of all the products in the home, please check out our sourcebook for the castle.

Should I be prepared to tip my tour guide?
Our team is not expecting tips! If tips are given, our tour guides share the generosity as a group.

General Questions

Where can I see the season of Fixer Upper: Welcome Home?
You can catch all eight episodes of the season on Max or discovery+. 

Will the castle look the same as it does on reveal day on the show?
Yes! The home is staged exactly how it will be shown on the episode when it airs this fall. 

Why did Chip and Joanna buy a castle?
Chip wanted a shot at restoring this historical Waco landmark to its full glory and, for nearly 20 years, he put in offers whenever the castle was relisted. When Chip and Jo finally bought it in 2019, Jo embraced the challenge of designing a home that celebrates the castle’s original character but also gives it a new story. 

Will Chip and Joanna be onsite?
Now that filming is complete, there are no plans for Chip and Jo to be onsite during the tours.

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Monday - Sunday
24 Hours / 7 Days a Week
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Our team here in Waco will get back to you in no time.
844-244-2006
MON-SAT 9am-6pm ET Sun Closed