Video Playback Issues on Android Devices
Updated: 2021-07-13 23:17:13 UTC
Video playback issues on Android devices
If you are unable to stream Magnolia video on your Android device, and receive the error message, "Sorry, there seems to be a technical issue," there may be a conflict with Video Enhancer or Vibrant Color Effect settings on your device.
In order to remedy this issue, please try disabling Video Enhancer and/or Vibrant Color Effect in your device display settings.
If you continue to experience issues with video playback, please contact us.