Video Playback Issues on Android Devices

Updated: 2021-07-13 23:17:13 UTC

Video playback issues on Android devices 

If you are unable to stream Magnolia video on your Android device, and receive the error message, "Sorry, there seems to be a technical issue," there may be a conflict with Video Enhancer or Vibrant Color Effect settings on your device.

In order to remedy this issue, please try disabling Video Enhancer and/or Vibrant Color Effect in your device display settings.

If you continue to experience issues with video playback, please contact us.

 

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