Only received part of order

Updated: 2021-07-13 21:02:11 UTC

Don't worry - if you haven't received part of your order yet, we haven't forgotten about it! We prefer to send your in-stock items out as quickly as possible.

Some of our items take longer to ship. If your order contains one or more of these items, rest assured we will have these items shipped out as quickly as possible! Once they're shipped, we'll provide you with a new tracking number for that shipment.

Some items are drop-shipped from our vendor directly to you and will ship separately from the rest of your order. Please reference the following list of drop shipped items:

  • Magnolia Journal subscriptions
  • Rugs
  • Paint
  • Live plants
  • Wallpaper
  • Pillows and throws
  • Silos Baking Co. cookies
  • Silos Baking Co. baked goods
  • Wooden signs
  • Custom tool belts
  • Steele Canvas items
  • Framed wall art
  • Furniture
  • Lighting

If you have not received the current Magnolia Journal issue, please send an email to or call 800-688-6611 for Magnolia Journal customer service.

For more information about our other dropship items, please contact our Guest Services Team.


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