Guest Services

Updated: 2023-01-27 18:44:05 UTC

At Magnolia we call our customers, "guests," and our mission is to treat everyone who reaches out to our team as a guest. Magnolia Guest Services is here to help answer any question you may have. 

We're open Monday-Saturday from 10-5 CST

We can be reached via chat, email, or phone call.


You can reach us via chat by going to the HELP box in the bottom right corner of your screen. Please note that our chat feature is available M-F from 10:00-5:00 CST.


You can reach us via email at This feature is available to guests 24/7.


You can reach us via phone at (254) 235-0603. Please note that our phone lines are open M-F from 10:00-5:00 CST and Saturday from 9:00-5:00 CST.

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Our team here in Waco will get back to you in no time.
M-F 8am-8pm ETSat 9am-6pm ET Sun Closed