Help Center

Managing Your Orders & Order Status

Updated: 2026-09-24 20:53:17 UTC

Magnolia sends out regular email updates about your order status. Be sure to keep an eye on your inbox for the latest on your order. 

Tracking a Single Order

If you would like to check the status of an order and you do not have a Home Team account, or if you are not logged into your account, you can check your order status on the Order Lookup page. Simply enter your email address and order number to see your order details, including the tracking number and if it has shipped.

Managing Orders with Home Team 

The easiest way to track and manage orders is through the Orders page within your Home Team account! To access your orders, please follow the steps below: 

1. Sign in to your Home Team account
2. Click the person icon in the top right-hand corner 
3. Select Orders 

The Orders page allows you to see the status of all your orders from when the order was received, when it’s prepared to ship, and when it has been shipped out. Once your order has shipped, you can also view all tracking information directly and start a return for a purchased item, if needed.