Cancelling an Order

Last Updated at 2018-10-08 20:50:34 UTC

If you need to cancel an order that has not shipped yet, please reach out to our Guest Services team via email at Please include your order number, and the items you wish to cancel. 

If your order has already shipped, we are unable to cancel it. However, upon receiving your order, you can issue a return for a refund by going to

Please note, we are unable to add any additional items to an order. 

Please check out this article, to learn more about our return policy.