Canceling an Order

Updated: 2019-06-21 16:19:54 UTC

Magnolia Home Paint and Rug products are shipped directly to you from our vendor's warehouses. As such we are unable to cancel orders containing these products. Please contact our Guest Services team with any issues you have discovered regarding your Paint or Rug purchase(s). Please note that Paint is non-returnable and non-refundable as each paint purchase is mixed to order.

If your order does not contain Paint or Rugs and you would like to cancel an order that has not shipped yet, please reach out to our Guest Services team via email at Please include your order number, and the items you wish to cancel. 

If your order has already shipped, we are unable to cancel it. However, upon receiving your order, you can issue a return for a refund by going to

Please note, we are unable to add any additional items to an order. 

Please check out this article, to learn more about our return policy.