Missing Item

Updated: 2018-11-05 17:59:58 UTC

Our standard for quality is uncompromising. However, there have been rare incidents when we have made a mistake on an order. If you received your package and something was missing from your order, don't worry - we'll take care of it quickly and hassle-free!

Please click here to go to returns.magnolia.com and follow the steps below.

  1. Enter your email address and order number.
  2. Select which item(s) were missing, as if you were going to return the item(s).
  3. In the box that reads "Select a Return Reason" choose "Missing item from shipment".
  4. Select whether you would like us to process a Replacement, Refund, or Gift Card.

As soon as we verify the error, we'll promptly process your request. 

Please check out this article, to learn more about our return policy.