Last Updated at 2018-06-01 16:33:10 UTC
International Returns are subject to different terms than US returns. To return an undamaged, normal product, please follow the same instructions listed here for how to return an item.
Currently we do not have any way of covering international return shipping, even when product is damaged or defective. If you receive a product that is damaged or defective, please contact Guest Services and we will do our best to see if there are any options for how we can assist you further.
To reach our Guest Services department send us an email at [email protected] for a speedy response, or call us anytime M-F 10:00-5:00 or Saturday 9:00-6:00 PM Waco time (CST) at (833) 843-0590.